79 thoughts on “65 Best & Worst Sofa & Sectional Reviews: Quality & Value Ratings – Updated Sept. 2023”

1. I was wondering if you happen to know if all Costco Thomasville and IKEA couches use the pocketed coil springs in their cushions? I’ve been eyeing the Thomasville Lowell and it actually doesn’t specify on its page what the cushions are made out of, like some of the other Thomasville couches do. I’m trying to contact Costco as well to find out. Here is the link to the couch:

   https://www.costco.com/thomasville-lowell-8-piece-modular-sectional.product.4000142929.html

   Thank you!

   Reply

   • No, not all Thomasville couches and sectionals use the pocketed coil springs in their cushions.
     Less than half of IKEA seating groups use the pocketed coil cushions.

     In my opinion, the reason cheap foam cushions are so much more popular than pocketed coils is that they feel more comfortable (softer) when brand new in the showroom.

     That’s more important to most retailers than long-term durability.

     The fact that cheap foam cushions can become uncomfortable within 3 – 5 years is actually a benefit to many retailers.

     It brings shoppers back into the store to buy a new couch 5 years later, rather than 10 years later for seating with more durable cushions.

     There is very little cost difference, from the manufacturer’s viewpoint, between 1.8 density foam and pocketed coil spring cushions.

     Reply

2. Thanks for your thorough reply! (I don’t think I’m actually replying to your comment, couldn’t figure out how). I asked about Macy’s Radley vs Ikea’s Kivik and Costco’s Tisdale. I’m wondering if there is one you would recommend between the Kivik and Costco’s Tisdale, or are they fairly comparable in quality?

   I like Costco’s return policy, and probably prefer that couch overall (particularly the modularity). But the ability to remove and wash the Kivik’s covers might push me in that direction. Thanks!

   Reply

   • Between the two, IKEA Kivik has a lot of reviews from people who have owned it for 8 – 10 years and still like it – very rare at that price.

     What keeps it comfortable longer than most other sectionals at similar prices are the 6 inch thick pocketed coil cushions.

     The Thomasville Tisdale also has pocketed coil cushions. I haven’t actually seen this as I don’t have a Costco near me.

     If the seat cushions are 6 inches thick, then it will have seat cushions very similar to the Kivik.

     The only potential concern is that this sectional has storage underneath. That might make it firmer (less comfortable) than the Kivik, but I don’t know that without sitting on it.

     Since it comes from Costco, if you try it out and find it’s not comfortable, you can send it back for a full refund.

     Reply

3. Thank for providing this amazing resource! I was wondering if you have an opinion on the Radley sofa sold through Macy’s:

   https://www.macys.com/shop/product/radley-4-pc.-fabric-chaise-sectional-sofa-with-wedge-piece-created-for-macys?ID=1101388

   I really like the style and how many color options there are (I favor the red). I also like the “wedge” piece in the corner, which seems to make that space more usable. I’m just not sure about the quality of the sofa.

   I’m looking at sectionals in the $2,000 or under range (may be willing to go up to $3,000 if we found something we loved that would be far better quality than these), and the other ones I have my eye on are Costco’s Thomasville Tisdale (I love the modularity and it looks large and comfy) and Ikea’s Kivik sectional.

   Costco’s Thomasville was my frontrunner, but the ability to remove and wash the covers on Ikea’s Kivik is swaying me in that direction. The Thomasville looks more comfortable with thicker cushions, but hard to tell when just browsing online. I saw that you had recommended the Belffin Modular Sectional in a Reddit comment and I am intrigued by that one as well (love the modularity), but again, doesn’t look quite as comfy/loungey as these others.

   Thank you!

   Reply

   • The first thing you need to know about Macy’s is that the high crossed-out price is completely fictitious. Furniture is almost never sold at the high comparative price listed, but a few retailers, including Macy’s and Restoration Hardware artificially inflate their prices more than other furniture sellers.

     I managed a Macy’s furniture department for one year a long time ago.

     The Radley 3 seat sectional + chaise priced at $1999 appears to have a 44% discount. It’s actually about 10% off from what you would expect to pay in a furniture store at a normal mark up.

     If you look next to the crossed out price, there is a little link labeled “details.” If you click on that link, and then click on the next link labeled, “pricing policy,” it explains, in great detail, about how “Savings are Based On Offering Prices, Not Actual Sales.”

     The reason Macy’s details this pricing policy where other furniture sellers don’t, is that the company was determined to have violated truth in advertising regulations. As part of the settlement, Macy’s was required to specifically detail their pricing policy.

     Macy’s Radley is not well-built furniture. It will have an average lifespan of 3 – 5 years before the foam cushions lose their shape, resilience, and comfort.

     Frame: The website describes this as “Hardwood & pine frame.” The description “hardwood” without saying “solid hardwood” indicates that this is hardwood plywood. That’s not necessarily bad, as long as they are using 7/8″ thick plywood with 5 – 7 plies. A lot of the Asian imports (similar to Radley) are using 3/4 inch plywood.

     The way to tell the difference is by picking up one of the pieces (without the cushions.) If the piece feels lighter than you expected, they are using 3/4 inch plywood.

     Also, the legs are described as “Mocha-finished.” This indicates that the legs are plastic, not wood. It probably won’t make any difference to you, but from a design viewpoint, it means that they are trying to save every possible penny in this design and there will also be other quality compromises.

     One of these compromises is that they are using Pine in the frames. Pine is a softwood. It holds more moisture than hardwoods, which causes it to warp over time, especially if the house has low humidity.

     Good quality seating is not made with softwood. In this case, it probably doesn’t matter. That’s because the frame should still be fine for 5 – 10 years. Before you have problems with the frames, the cushions will be worn out.

     The cushions are a standard 1.8 density foam with a polyester wrap.

     A 150 lb. person who uses the furniture an average amount of time will probably get about 5 years use before the cushions are completely worn out. The cushions will be noticeably softer after 1 year of use, and then gradually lose their shape, firmness and comfort each time they are used.

     A 250 lb. person will destroy the cushions within 2 years or less.

     The fabrics are OK.

     Important Note: Macy’s Radley has received mostly positive reviews. That’s because most reviews are written shortly after the furniture has been received. The Radley will look and feel fine for at least a year or two. Beginning in year three is when most problems will begin to occur.

     Macy’s salespeople will try very hard to sell you an extended warranty. This is usually the most profitable item a furniture store can sell. Each year there are thousands of consumer complaints about extended warranties that do not cover things customers assumed were covered.

     You can get more information about this in my article, What Do Extended Furniture Warranties Really Protect?

     IKEA’s Kivik should last at least twice as long. The difference is that IKEA uses pocketed coil cushions, which should remain comfortable for 10 years.

     I explain why IKEA’s pocketed coil cushions are so much better than foam in my blog article, Are IKEA Sofas Any Good?

     IKEA’s frames aren’t very good, but they should give you at least 10 years of problem free use. If there are problems, IKEA is pretty good at replacing parts. (Macy’s customer service is notoriously poor.)

     Costco’s Tisdale is also a better option than the Macy’s Radley. The best thing about Costco is their 100% Satisfaction Guarantee.
     If you don’t like the furniture for any reason, you can return it for a full refund, no matter how long you’ve owned it.

     Belffin’s construction has been changed. I no longer recommend it.

     Reply

4. Hi Jeff, are there any sectionals you recommend that are not online only companies? Dream Sofa, Medley and Mantle all seem good and in my budget but I’m nervous making such a big purchase without sitting on the sofa first.

   Reply

   • Sitting on a sofa in a furniture showroom can be deceptive.

     Low and mid-priced seating sold by stores is built to look and feel good when it’s brand new in the showroom. There is far less concern about how it will look or feel 1 year, 3 years, or 5 years later in your home.

     High quality cushions are rarely found in stores. Most salespeople find it difficult to explain why a sofa priced $300 higher is a better value than a cheaper sofa that looks and feels very similar.

     They don’t have the expertise or product knowledge to explain convincingly why the more expensive sectional will last more than twice as long as another that has a lower price.

     When brand new, high quality cushions can look and feel virtually indistinguishable from standard (inexpensive) cushions.

     1 year later there will be an obvious difference in both looks and comfort.

     3 years later, the cheaper cushions will show serious wear and loss of comfort, while the high quality cushions will still look and feel brand new.

     10 years later, the cheap sofa will have been discarded many years previously. The high quality cushions will still maintain their “as new” comfort.

     Shoppers who buy high end custom seating often order sofas or sectionals that feel completely different from what they may have tried out in the store.

     Many, who buy through interior design professionals, or from small custom shops, never see or sit on anything before purchasing.

     Shoppers who buy lower quality, mass produced seating with fewer options, are more likely to need the reassurance of a showroom tryout, not realizing the furniture will feel very different after a short time in their home.

     DreamSofa, Medley Home, and Mantle are all custom furniture manufacturers who sell direct to consumers. Bypassing retailers allows these companies to make bigger profits, while simultaneously offering a substantial discount to their customers.

     That’s different from the many “online retailers” whose websites try to make you think they’re manufacturers, but who actually buy from multiple suppliers and resell the products through their websites.

     There are far more “online retailers” than genuine manufacturers selling direct to consumers.

     Unlike most furniture stores, DreamSofa, Medley Home, and Mantle sofas & sectionals all offer high quality 2.5 density foam or coil spring cushions.

     These are cushions that will retain their “as new” look and feel for 10, 15, or 20+ years.

     Most stores and online retailers sell most of their sofas and sectionals with 1.8 density foam cushions.

     Although the lifespan of seat cushions varies based on multiple factors, most 1.8 density foam cushions will feel noticeably different within one year. Within 3 to 5 years, the cushions will lose their shape, firmness, resilience, and comfort.

     Some mid-range brands have upgraded to 2.0 density foam. That adds a year or two to a cushion’s expected lifespan.

     DreamSofa, Medley Home, and Mantle are companies that actually manufacture the furniture and sell direct to you. They make custom furniture that can be adjusted to fit your requirements. Adjustments may include:

     Cushions that will still feel brand new after being used 15 years or more.

     Increased seat or back heights for taller people.

     Increased seat depths for people who prefer deeper seats.

     Modifications to length and width to perfectly fit your room.

     High quality custom seating is not unusual. There are many U.S. upholstery manufacturers who have been doing this for 50 or more years.

     What is unusual, is making and selling high quality custom seating at prices that are competitive with mid-range quality brands. That can only be done by manufacturers selling Direct to Consumers.

     Reply

5. Hello, Jeff, what a gift you are to all of us! Unfortunately, we are one of the 4,000 MGBW customers with an open order, currently held at a Ryder last mile delivery warehouse that will not release it to us under the conditions of the bankruptcy filing. I’ve never been in this situation before, but I assume we’ll never receive the furniture we paid for and it may be years before we receive any sort of funds reimbursement, if at all. I think I need to move on and place an order elsewhere. Do you have a recommendation that would come close to the MGBW Clifton sectional? Thanks so much, grateful in Boston

   Reply

   • Sorry for the delay in responding. I had an unusually large number of emails and comments over the past few days.

     Sorry to hear about your problems with MGBW. Since your sectional is already finished and was on its way to you, hopefully there is something that can be done to complete the shipment.

     If you do need an alternative, try DreamSofa

     DreamSofa is a custom manufacturer in Los Angeles. Although most people have not heard of the brand, many have heard of Apt2B.
     DreamSofa makes all of Apt2B’s high end custom upholstery.

     They have over 150 different sectional styles, all available in multiple sizes, fabrics, and custom options.

     In addition to what the website is currently showing for sectionals, DreamSofa has a Florence style sofa with a wood base similar to the Clifton. I’m sure they can make that into a sectional.

     If you contact Ryan Giordano (Sales manager) at ryan@dreamsofa.com or Marissa (Senior Design Consultant) at marissa.b@dreamsofa.com they should be able tell you what the closest equivalent is.

     In general, MGBW may do a slightly better job of tailoring, but DreamSofa is better built, with solid hardwood frames and multiple cushion options.

     If you get their Plush cushion option (coil spring construction surrounded by 2.5 density foam) you’ll have a cushion which should be just as comfortable as the Clifton and last twice as long.

     The Plush cushion option is not yet shown on the website but is priced the same as their BenchMade option.

     DreamSofa’s prices are probably slightly below MGBW, even with the top grade Plush cushions.

     To learn more about DreamSofa, check out my article, DreamSofa: Durable Sofas at Affordable Prices.

     Reply

6. Thanks so much for this FABULOUS resource! We’re trying to make a decision on an L-shape sectional (110×110 max dimensions) before I have baby in a couple of months, and looking to prioritize a) kid-friendly durability, b) multiple people sitting on it, and c) at least one person of heavier weight (240-250 lb person). We don’t want to exceed $3500 (would love to go lower if possible) and want a couch that can last us in the 4-5 year range.

   We’ve narrowed down to options that we were able to try in person, and wonder if you might have specific guidance as we decide:
   1. English Anderson
   2. Joybird Lewis Corner Sectional.

   A huge thank you again for such a helpful resource. You’ve streamlined what was a very stressful process!

   Reply

   • Joybird used to be a great company, before LaZBoy bought them and moved the manufacturing from California to Mexico.

     Now, they’re still making sales from their previous reputation, but the quality isn’t as good, and it’s higher priced than many brands making similar style furniture.

     England’s Anderson should work for you if you get the upgraded coil cushion and coil spring foundation options.

     With the optional upgrades, the sectional should give you comfortable seating for 6 – 8 years.

     There’s also a feather blend pillow option. That’s not necessary.

     Reply

7. Hi Jeff,
   I just have to THANK YOU for taking all the time to get this info onto a site. I was about to spend on an Albany Park or Lovesac and I can’t believe how much I have learned about quality, cushions, foam…everything. You have really helped me identify much higher quality options in the same price point. I love the Dreamsofa and am waiting on swatches now. Thank you again–I will forward your site to everyone I can.
   YK

   Reply

   • Thanks for the kind words.

     Make sure the DreamSofa people know you are one of my readers. There is a Special 3% discount.

     Reply

8. Do you happen to have any recommendations for shipments outside of contiguous US? Namely for Puerto Rico. Lots of great options for US – not much for non US!

   Assuming less luck on that side.. any great constructions from Pottery Barn / Mitchell Gold / Roche Bobois / CB? Any opinion on favorite curved couch types?

   – Looking at Giselle 3-sectional (Mitchell Gold) & Big Sur 178″ (Pottery Barn) among the popular stores.

   Reply

   • It’s been a while since I tried shipping to Puerto Rico. Shipping rates and regulations are constantly changing so anything I knew in the past probably wouldn’t apply anymore.

     Pottery Barn vs. Mitchell Gold vs. Roche Bobois: That’s a tough comparison.

     Pottery Barn’s Big Sur is not a curved sectional. It’s a pretty basic mid-range quality sectional with a pretty high price depending on which fabric you select.

     If that’s what you really want, take a look at DreamSofa.

     DreamSofa has over 150 sectional styles. Their frames are better quality than Pottery Barn. Their “Plush” 2.5 density foam/coil spring cushions should last twice as long and the price should be substantially lower.

     DreamSofa’s brand name is not well known outside of the west coast. A lot more people have heard of Apt2B. DreamSofa makes Apt2B’s high end custom built seating.

     Roche Bobois has been making high end “high-style” curved seating for a long time. Their furniture’s expensive, but I don’t hear many major complaints from their customers.

     Mitchell Gold is a very difficult company for me to review. They used to be a mid-range quality manufacturer, but in recent years have dramatically increased the prices of their furniture.

     As a mid-priced company, Mitchell Gold had the best styling in its price range. I consider owner, Mitchell Gold, to be a genuine furniture design genius.

     Giselle is a Roche Bobois style piece at Roche Bobois pricing. Is the quality as good? I’m not sure.

     I’m also not sure of what Mitchell Gold’s real price is. They have “Comfort Club” prices which seem to be substantially lower. I don’t know what it takes to qualify for “Club” pricing.”

     I look at the Giselle at $12K in fabric or 18K in leather, and have difficulty believing that Mitchell Gold’s quality is good enough to justify those prices.

     But if Club pricing can knock several thousand dollars off those prices, then it may not be quite so outrageous. It is a beautiful looking piece.

     Reply

   • David,
     Mitchell Gold just announced they are shutting down.
     See Furniture Today article, Aug. 28, 2023.
     Jeff

     Reply

9. Hi Jeff,

   I’ve narrowed down my search to a Flexsteel vs. Stanton, and local option from furniture row.

   Flexsteel: https://www.flexsteel.com/flexsteel-sectional/7107-sect-11/iteminformation.aspx
   This one appears to be all made in the US. I was leaning towards plush cushions but also have the feather option – I’d prefer whichever one lasts longer.

   Stanton’s I’m having a hard time deciding on a model- there’s a ton of different ones and they all look to be very similar. Overall, how would you compare these to the Flexsteel above?

   Lastly is a local model from Furniture Row in Denver: https://www.furniturerow.com/pd/Mateo-II-3-Pc-Sectional/prod3090100
   It is a Jonathan Louis couch that I believe to be this one: https://www.jonathanlouis.com/collections/living-room/s0246-matthew
   Do you know anything about the quality/value of the Jonathan Louis brand? This would be a bit of a cost saver for us, but I don’t wan’t to sacrifice quality if we are still spending upwards of $5K.

   Thanks,
   Sam

   Reply

   • This Flexsteel model does appear to be made in the USA, which means it’s better quality than Flexsteel’s imported stuff.

     Flexsteel’s biggest weakness over the past decade has always been its cushions. Given the choice between the two, I would have to recommend the FC, but it’s not a cushion you can rely on for more than 5 years.

     The FC cushions have a 2.3 density foam core. That’s good. The problem is that there is so much feather/fiber filling that the foam core isn’t as thick as the cores on most other cushions.

     Also, that thick layer of feathers/fiber will compress. The fabric will wrinkle and the cushions will need periodic “fluffing.” Also, you will need to reverse the cushions frequently so that the filling on one side doesn’t compress so much that the wrinkles can’t be fluffed away. 

     That cushion is better than the alternative. Flexsteel’s PC cushion takes a thin layer of heavy duty 2.5 density foam and glues it above and below a central core of 1.2 density foam.

     Most of the foam is 1.2 density.That’s a very cheap foam that is not meant to withstand people sitting on it. It’s usually used for arm padding. 

     This past April, at the International Home Furnishings Market in High Point, NC, I had a discussion with Flexsteel’s sales manager about these cushions. He told me the PC cushions are being phased out and will be replaced by a solid 2.0 density foam core. Apparently, they haven’t done that yet.

     Jonathan Louis has the standard 1.8 density foam cushions that most sofas and sectionals in this price range have. 

     It gets the same customer complaints about cushions wearing out after just a few years (or less.) See customer reviews below.

     Other than the cushions, the construction is as good as Flexsteel’s imported stuff, but the USA made Flexsteel is better. If you look at independent reviews there is are quite a few about cushions wearing out after a year or two. Very few people send in complaints after that.

     The public has been trained to assume that worn out cushions within 3 – 5 years is normal.
     Complaints Board – Jonathan Louis
     Yelp reviews – Jonathan Louis

     Pissedconsumer.com review – Jonathan Louis

     Stanton sofas are better made than most other mid-range, mass produced couches. They are better made than LaZBoy, Flexsteel, England, or Craftmaster, just to name a few of their major competitors.
     To give you an example of how they are better, here is a diagram of the Stanton construction:

     [Picture missing]

     Stanton’s “above-average” construction features include:

     Solid kiln-dried hardwood frames: The other brands mentioned above are all using plywood. Plywood frames usually last longer than cushions and fabric, so it’s rare to see complaints about them.

     Kiln-dried solid hardwood frames cost more to make. Staples and nails hold better in solid hardwood, so there is less chance that the foundation will loosen or break over time.The sofa doesn’t actually need a frame this strong unless you plan on reupholstering the sofa after 10 years or so.

     Foundation: Stanton is using a basic sinuous wire foundation, but adds additional stabilizing support wires and edge supports.Not all mid-range sofas have the stabilizing support wires and there are very few  with the hand-tied edge-supports combined with sinuous wire. The extra Stanton features add both durability and additional comfort.

     Contoured foam for arms: The rounded foam padding that gives the arm its shape is a step up from many mid-range competitors.  LaZBoy and England, get that rounded shape by using flexible cardboard. On cheaper sofas, you can sometimes push in on the arm and hear the cardboard flex.

     Modular construction: Stanton’s modular construction is a more expensive way to build furniture than standard pre-assembled frames, but it makes the furniture easier to transport or fit through narrow doors or stairways. It also saves money if you ever need to repair or replace any parts.

     Cushions: Stanton’s standard cushions are 1.8 density Reflex foam. Reflex foam is pre-compressed (to remove the air.) This allows the cushions to last longer than standard 1.8 density polyurethane foams.

     Stanton also has a 2.2 density upgrade option. 2.2 density foam seat cushions will last about twice as long as standard 1.8 density cushions. You should get it.

     My estimated lifespan for Stanton’s 1.8 density Reflex cushions is 4 – 6 years (comared to 3 – 5 years for standard 1.8 density foam.
     The 2.2 density foam cushions should last 6 – 10 years.

     For all these brands, the cushions will probably be the first part to fail, long before the rest of the sofa wears out.

     There is another brand you may want to consider.

     DreamSofa is a Los Angeles, CA  custom manufacturer selling Direct to Consumers. 

     The overall construction is similar to Stanton. Kiln-dried hardwood frames, edge supported sinuous wire frames.

     Where DreamSofa excels is in its cushions. 

     It offers a choice of 4 different cushions, beginning with the basic 1.8 density foam and going all the way up to a “Plush” cushion that combines 2.5 density foam with coil springs.

     The Plush cushions are very comfortable and built to last 15+ years. The extra cost for the upgrade is $200. That’s not much to double the sofa’s lifespan.

     On top of that DreamSofa also has the largest selection of sectional styles that I know of. The website shows over 150 different sectional styles.
     Each of these styles is available in multiple sizes and can be customized (modifying the width, depth, seat height etc. if the standard options aren’t exactly what you want.

     If you’re hesitant because you’ve never heard of DreamSofa, it may reassure you to know that they also make all of Apt2B’s high end custom furniture line. 
     (The Apt2B brand is much better known throughout most of the country. Most of DreamSofa’s customers are west coast commercial accounts and interior design professionals.)

     Prices for a sectional similar to those you’ve seen should be around $4000, depending on fabric and custom options. 

     Also, DreamSofa has a 3% discount for Insiders Guide to Furniture readers.

     [I do not get paid for sending customers to DreamSofa.]

     My readers do get special priorities. For example, the DreamSofa customer service staff know that I don’t want my readers getting the cheaper foam cushions. That makes no sense to me when the Plush cushion option is more comfortable, lasts twice as long and costs only $200 more.

     Reply

10. Hi Jeff,

    Thanks so much for this article – I reference it almost daily as I’m shopping for a new sectional.

    I’ve had my eye on these 3 from Crate & Barrel, and curious if you had any opinions on them.

    Barrett II Reversible: https://www.crateandbarrel.com/barrett-ii-reversible-sectional-sofa/s563207
    Peyton Reversible: https://www.crateandbarrel.com/peyton-3-seat-reversible-sectional-sofa/s613360
    Notch Reversible: https://www.crateandbarrel.com/notch-reversible-lounger-sectional-sofa/s681544

    All input and suggestions are welcome, thanks again!

    Reply

    • Jon,
      The Barrett II and Notch both have the same weakness, 1.8 density foam cushions that will last only 3 – 5 years before losing their shape, resilience (ability to bounce back) and comfort.

      The Peyton has innerspring cushions which should last 10+ years.

      Also, the $2299 price on the C&B website appears to be a mistake. It’s the same price as the Peyton 3 seat sofa and $400 less than the smaller Peyton 2 piece sectional with chaise.

      My advice is to grab it as fast as you can before they discover the pricing error.

      Reply

11. I just want to say how thankful I am to Jeff and the team.

    This website is an INVALUABLE resource to cut through the marketing BS and morass of buying a piece of furniture.

    I’ve found buying a low slung 3pc reclining sofa to be basically the hardest consumer purchase I’ve ever had to deal with.

    Without this website I would have made several grievous errors, before I found this site I purchased a no-name brand couch from Macys (cancelled that order) and a Palliser couch (cancelled that order as well).

    I’ve settled on 3 finalists for my purchase, my budget is about 6k and I’m looking for a couch that’s about 120″ across with 3 reclining seats in a low profile, modern-ish design.

    I wish I could afford the American Leather low slung reclining sofas but I was just quoted 16k which is way beyond my budget.

    I’m considering the Omnia Bergamo 32″ with grade 2 leather, Pottery Barns’ Ultra Lounge or Tucker or a Bracci reclining sofa (not sure about their pricing).

    Jeff, if you happen to see this comment I would really appreciate your input. Either way thank you so much for this website! It’s truly a life saver!

    Reply

    • Actually, I am the entire team. This is what I’ve done since retiring a year and a half ago after 45 years in the furniture industry.

      I don’t follow most European brands, so I’m not personally familiar with Bracci.

      But I know someone who is familiar with the brand and likes it very much.

      I have a special deal with Furnitureland South, the largest single furniture store in the world. (1.3 million sq. ft. of showroom.)

      The store sells over $200 million annually from a single location (in High Point, NC), but they ship everywhere.

      Furnitureland South provides my readers with special discounts which are approximately the same as they offer to interior design professionals.

      Another part of my deal with FS is that my readers get free access to one of their best design consultants (whom I’ve known for over 10 years.)

      Jason Campbell will be able to give you more suggestions. I know he recently recommended Bracci for someone who liked American Leather, but didn’t like the prices.

      Jason is very good about promptly returning calls and emails. Just let him know I referred you to get the special discount.

      Contact Jason Campbell at jasoncampbell@furniturelandsouth.com
      or by phone.
      Mobile: 336.324.7678 | Phone: 336.822.3243

      Furnitureland South carries over 1000 brands. The last time I checked checked Omnia wasn’t one of them.

      I like Omnia’s furniture, but can’t understand why they don’t offer a Spring Down cushion option. If they did, I’d recommend them a lot more.

      The Pottery Barn Ultra Lounger does not look like a good value. I don’t like 1.8 density foam.

      But what really concerns me is that the frame is Pine. High quality furniture doesn’t have Pine frames.

      Pine is subject to warping over time and just isn’t as strong as hardwoods. That’s especially critical with reclining furniture, where the frame is supporting heavy reclining components.

      Reply

      • WOW! I can’t believe you replied! I feel like a pro baseball player just signed a ball for me LOL. Thank you so much Frank! I’m literally on the cusp of ordering the Omnia Bergamo Sardinia reclining couch but now that I’ve seen your response about Bracci I will reach out to Jason to check pricing. I saw one of their pieces in a local store and it was extremely comfortable and high quality but the price was crazy (12k+). A family member is in in “the trade” and was able to get a nice discount on the Omnia 32″ couch w/ console. Pricing is fairly reasonable at about 6k delivered, it’s their grade 1 leather which gives me some pause but my budget is maxed out at 6k. Thank you very much for the info on the pottery barn furniture, your concerns are my concerns, although I really like the design I am crossing their products off my list.

      • Thanks for the kind words.
        Let me know if Jason was able to help you.

12. What a fantastic and informative article. I notice that you say spring cushions last longer.

    I just came across Franklin Furniture and they use springs/foam.

    Any thoughts on them?

    Reply

    • I was unaware that Franklin is using springs in their cushions.
      The last time I stopped by their showroom (October 2022) they were just coming out with their proprietary WOW gelfoam cushions.

      Could you send me a link to the Franklin furniture you are looking at with the springs?

      Jackson Furniture, a rival of Franklin, has been using spring cushions for several decades.

      They are different from the newer pocketed coil springs and the high end spring down cushions.

      I haven’t check recently, but Jackson used to have an unusually high number of complaints about its coil spring cushions.

      You need to be careful about evaluating spring cushions.
      There are several different types and many of them are designed to be cheaper than foam.

      Pocketed coil springs from China are starting to become more popular, but primarily at the lower end.

      If you go on Amazon and look at very cheap sofas ($299 – $699) you’ll see a bunch of them have pocketed coil springs.

      The problem is that these cushions are 4 inches thick, 3 inches of coil spring and 1 inch of padding. It’s not enough.
      The cushions do last longer than cheap foam, but they are uncomfortably firm. So firm that they are sold primarily online.

      In a furniture showroom, most people who sat on one of these cushions wouldn’t buy it.

      About a dozen years ago, IKEA started experimenting with a 6 inch thick pocketed coil cushion in its Kivik series.

      That was a big success. Most of IKEA’s new sofas and sectionals now use the 6 inch thick pocketed coils. But some people still feel the 6 inch pocketed coil springs are too firm.

      Hydeline has been using a 9 thick inch pocketed coil cushion. 3 inches of coil spring, with 6 inches of padding, including a 2.25 density foam layer, a memory foam layer and a down/feather jacket on top.

      I find it extremely comfortable and so far they have never had a cushion failure.

      It can be difficult figuring out who is using which pocketed coil cushion.

      For example, Barcalounger has been using them in their higher priced products, so I assumed it was similar to Hydeline’s.

      More recently, I have seen Barcalounger using them in recliners selling for $500 – $700. I don’t think its the same pocketed coil, but I can’t tell until I look at the next High Point Furniture Market in October.

      Reply

      • This is the wording on the sofa I was looking at (Rowan 101″).

        WOW seating system

        “A unique combination of premium seat springs and gel injected seating foam that come together to deliver a soft but firm seat cushion for the best seat in the industry.”

        Is that just clever marketing and it’s actually a foam cushion with sinuous springs beneath?

        I was also checking them out bc they seem to have a warranty on cushions.

      • I just looked back at my market notes, which read “WOW cushion polyurethane gel – No coil spring option.”

        I also looked at several Franklin pieces, which all said, “100% WOW gel-blended foam.”

        Then I took another look at your quote. The “premium seat springs” that the marketing blurb is referring to is the sinuous wire spring foundation that is underneath the deck supporting the cushions.

        90% of upholstery in this price range uses similar sinuous wire spring foundations. It’s cheap, but usually lasts longer than every other part of the furniture.

        Marketing people are always looking for a way to describe these generic sinuous wire springs in a way that makes them sound special. This quote seems to have done that very effectively.

        Cushion warranties are useless.

        No matter what the big print seems to guarantee, there is always a hidden exclusionary clause somewhere that will say that “flattening” or “sagging” cushions are normal wear and are not covered by the warranty.

        Yes, that is normal wear, but it also an indication your cushions are starting to wear out.

        Top quality 2.5 density foam cushions and spring down cushions will show almost no flattening or sagging for at least 15 years (for average size people.)

13. Have you looked at Younger Furniture out of High Point, NC?

    Reply

    • Younger Furniture is a custom upholstery maker located in Thomasville, NC. They make high quality seating, but I don’t know how their prices compare with other high end custom manufacturers.
      I’ve tried to stop in at their showroom at the last two High Point Home Furnishings Markets, but there was nobody in the space both times.

      Reply

14. My partner shared this article with me and its been extremely insightful in helping me navigate our sofa buying journey and what to look for. Given how expensive they can be, we are looking for one that will last a while and be comfy and cushy for us. I’m pleasantly surprised with IKEA’s rating as I had initially dismissed them as an option, but may be worth a rethink!

    Originally we were also enticed by the trendy cloud couch because we loved how it felt and the look..until we learned about how high maintenance they are. We’re now looking for a happy medium of couch cushions that use both down and foam. Was wondering what your thoughts are on the below 2 sofas we were deciding between that fit this description? Since you mentioned cushions larger than average should last longer, hoping these might be good options!

    Sundays Get Together Couch: https://www.sundays-company.ca/products/get-together-4-piece-condo-modular-sectional-cream-linen
    Crate & Barrel Gather Couch: https://www.crateandbarrel.ca/gather-deep-2-piece-sectional-sofa-with-right-arm-chaise/s285081?oc=1,2045

    Reply

    • Both of the sectionals you have listed meet the requirements for my “good quality” category. That means most people can expect to get 10 years of comfortable use from this furniture.

      I do not recommend these sectionals if they are going to be used by individuals weighing 250 lbs. or more.

      The C&B Gather’s frame quality is sub-standard – but even poor quality frames should hold together for at least 10 years unless you have someone weighing 250 lbs. or more who will be using the furniture frequently.

      The best feature of the Gather is the innerspring cushions. They should last twice as long as most foam cushions.

      Sundays’ Get Together sectional has a better frame, but the cushions are 1.8 density foam.

      Usually, I do not recommend 1.8 density foam cushions. Most have an average lifespan of only 5 years or less.

      In this case, however, the cushions are extra-thick and oversized. Both of these features increase cushion lifespan, so you should get 8 to 10 years of comfortable use.

      The exception is that if used by people weighing 250 lbs., the foam will break down in half the time.

      If used by someone weighing 300 lbs., 1.8 density foam cushions may need replacement within 3 years or less.

      If you need a Cloud-type sectional that will last 20 years, the best brand in this general price range is DreamSofa.

      DreamSofa is a high-quality custom manufacturer located in California.

      The quality is superior to the other two brands, and there are lots of fabric choices and custom options available.

      Since the company is a Direct to Consumer manufacturer, the price may be close.

      Frames are kiln-dried solid hardwood.

      If you get their top quality Spring Down cushions, DreamSofas’ sectionals should last 20 years. If you prefer super-soft cushions, those are also available.

      For 250 or 300 lb. individuals, the optional Spring Down cushions don’t break down the way foam cushions do and should remain comfortable for 15+ years.

      DreamSofa’s website lists over 150 sectional styles. Each style is available in at least 4 standard sizes.

      The Cloud style isn’t shown on the website, but they have made Cloud style sectionals for other customers and can send you photos.

      If you speak with Marissa, the company’s top design consultant, and tell her exactly what you want, she can put together a Cloud sectional proposal for you.
      Contact information is:

      Email: marissa.b@dreamsofa.com.
      Phone: 855-373-2676

      Insiders’ Guide to Furniture readers get a special 3% discount. Use Code DS7782.

      For more information about DreamSofa, see my article, DreamSofa.com – High-Quality Custom-Built Sofas, Sectionals & Sleepers at Mass-Produced prices.

      Reply

      • This discount code does not work

      • Which discount code?

15. Hello there,

    We could use a bit of advice. I think I am slowly being talked out of Ashley just doing more reading. Do you know of anything similar to this design but would be of higher quality and built to last longer maybe?

    https://www.ashleyfurniture.com/p/hyllmont_power_reclining_sofa/9300315.html

    We currently can get this one on sale for $1199 out the door, so it was super tempting, but I had heard about Ashley and their long lasting appeal is not great. This would be for theater seating, but not legit theater seating. So something similar to that.

    I assume you would say stay away from Ashley.

    Reply

    • Is there some reason why you have to have a theater type reclining sofa?

      The problem is that good quality theater seating is much more expensive than the same quality in non-theater seating.

      My best suggestion for you is Costco’s Ridgeway leather reclining sofa priced at $1199.

      Here’s a comparison between Costco’s reclining sofa and the Ashley:
      
      Fabric: Ashley is Faux leather. Costco is Leather Match (top grain leather on the seats, backs, and inside arms. Vinyl on the outside parts.

      Frames & Mechanisms: Ashley gives no specifications for their frames, but most have a seat weight capacity of 300 lbs. or less. The headrest is “adjustable”, but not “powered.”

      Costco’s frames have a weight capacity of 350 lb. per seat. Headrests are adjustable and “powered.”

      Cushions: Ashley’s cushions are “high-resiliency foam wrapped in thick poly fiber.” This is not a good spec. Most cushions are described as “high density” which indicates a 1.8 foam density. Reclining seat cushions with 1.8 density foam have a 3 – 5 year lifespan before the foam compresses and is no longer comfortable.

      In this case, Ashley is describing their foam as “high resiliency.” That terminology is used when foam is less than 1.8 density.

      Also, Ashley is stating that the foam is “wrapped in thick poly fiber.” That sounds good, but it isn’t. Good quality foam cushions are wrapped in 1 to 1.5 inches of polyester fiber. Ashley often uses 2 to 3 inches of fiber. This gives the brand new furniture a big puffy look in the showroom, but the excess fiber quickly compresses, leaving lumps and reducing comfort.

      Costco’s reclining sofa has pocketed coil cushions. These retain their shape and initial comfort for 10 years. The only drawback is that the pocket coils feel firmer than foam and some people may find them to be too firm.

      Accessories: Ashley wins here. They have Drop-down center table with 2 cup holders, flip-up light and hidden AC power and USB ports.”

      Costco has only USB ports.

      Warranty and Service: Large reclining pieces are, by far, the biggest source of complaints from furniture shoppers. Reclining sofas often last about half as long as non-reclining sofas made by the same manufacturer.

      Warranties, including Extended warranties are almost useless if there are any problems after the first year. Although the big print at the top of the document may seem to protect you against accidents and common problems, there will be numerous exclusion clauses (in much smaller print) that disqualify almost everything likely to go wrong with your furniture.

      Ashley has a horrendous reputation for customer service. If you do a Google search, you will find thousands of complaints about Ashley. Many of those are about customer service.

      Costco has the best warranty of any furniture retailer. Their 100% Satisfaction Guarantee states that they will take furniture back for any reason and give you a full refund, no matter how long you’ve owned the furniture.

      Reply

16. Hi! I would appreciate your insight here. I am looking for a low budget couch. I had picked one out from Ashley Furniture in the showroom but I didn’t purchase it yet. I realize now it has a platform foundation and lower density foam cushions. In this particular piece the bottom cushions are removable. Would it be enough to replaced the bottom foam with a higher density foam to address sinking and over all stability. If so what denisty foam would you recommend? My husband weigh 220 and I weigh 185. Here is the link to the couch. I did look at one website to purchase foam online and I also linked it below.

    website.https://www.ashleyfurniture.com/p/donlen_sofa/5970238.html
    https://www.foambymail.com/product/hd36-high-quality-foam.html

    Reply

    • You would be very unhappy with the Ashley Donlan sofa.

      Within 6 months, it would be noticeably less comfortable and the cushions’ shape would begin to distort.

      Within two years, you would be ready for another sofa.

      Standard 1.8 density foam cushions typically hold up for 3 – 5 years for average size people. For someone who weighs 220 lbs., the cushions’ expected lifespan is about half as long.

      If the foam is less than 1.8 density (1.5 density is usually the next step down) the expected cushion lifespan could be 6 months or less.

      The HQ – 36 is an excellent foam (2.8 density) and should theoretically hold up for 10 – 15+ years, but it’s not going to be as simple (or inexpensive) to replace the foam as you think.

      The foam itself will cost around $150 – $175 (including the Dacron polyester wrapping, which is essential.)

      One problem is that you may order the wrong size foam. You can’t just measure the outside dimensions of your cushions.

      Fabric covers are usually cut smaller than the foam cores. Doing that gives the cushion a “crown” which makes it higher in the middle than the edges.

      If the replacement cushion cores are too small, the cushions will never look or fit right. If they are too large, they will need to be cut down by a professional upholster (or re-upholsterer.)

      In any case, you will probably need the services of a professional to remove the old foam and install the new foam.

      Most companies that mass produce inexpensive sofas use small zippers on the back of the cushions. The length of the zippers will be only 1/2 to 1/3 the total length of the back.

      The zippers are small because the cushions are stuffed by large automated mechanical machines with mechanical fingers that can work with small zippers easily.

      If you get a custom sofa made in a small shop without automated equipment, they will always make the zippers larger.

      Since you don’t have access to one of these machines, you will need a professional upholsterer.

      It’s not easy work, requiring extremely strong fingers and hands. Stuffing a new foam core through a small zipper can take 15 – 20 minutes per cushion for a professional.

      Getting the foam to fit into the corners correctly so that the cushion isn’t lumpy is almost impossible for most non-professionals.

      In addition, you won’t have a fabric ticking sewn over your replacement cushions. The last time I checked into an Ashley sofa, they did not use fabric tickings either. (It adds about $1 of cost to each cushion.)

      One purpose of this fabric ticking is to help the cushion cores slide more easily into and out of the upholstered cushion cover. Without this ticking material, stuffing a new foam core into the cover is even more difficult.

      The bottom line is that you may have to spend another $200 (in addition to the foam) to get the replacement cushion cores into the Ashley covers.

      Fortunately, there are better options for you:

      1) If you can afford $1197 (including shipping costs) the Hydeline Albert fabric sofa will give you 10 – 15+ years of comfortable sitting.
      image.png
      Hydeline is a leather specialist. For some reason, they have a few sofas made up in fabric in their Outlet section. (There are some alternative styles also available at $1197.)

      Hydeline sofas have solid hardwood frames and sinuous wire foundations. But the best feature is their pocketed coil cushions.

      The Hydeline cushions have:

      A top layer with feathers/down or dacron polyester fiber for softness. (Hydeline currently uses feathers/down for their top layer. I’m not sure how old this piece is or whether they were using feathers/down at the time it was made. Hydeline’s customer service may know.)

      2.25 density foam layer (lasts twice as long as 1.8 density foam.)

      Pocketed coils. (This is the most important feature of the cushion.) Pocketed coils do not wear out the way foam does. They retain their firmness and comfort for a very long time.

      The pocketed coils are surrounded by 1.8 density foam. Because this foam layer is only supporting your knees, it does not need the extra density of the top layers.

      All Hydeline cushions are weight tested to 350 lbs.

      2) IKEA has some sofas in the $799 – $899 price range with pocketed coil cushion cores. These cushions are not as thick as Hydeline and do not have as much padding. As a result, they will feel firmer and less comfortable.

      IKEA’s frames are garbage compared with Hydeline, but they should still hold up for 10+ years.

      Depending on which style you prefer, you should check out the Kivik ($749 – $849 depending on fabric selected) and Uppland ($799 – $899 depending on fabric selected.)

      All IKEA sofas come with removable, washable covers.

      Note: There are many inexpensive sofas made with pocketed coil springs selling for $200 – $800. The cheap pocket coil cushions will probably last 5 years or longer.

      The problem with the cheaper pocket coil cushions is that they have about 2 inches less foam padding than IKEA (and 5 inches less foam padding than Hydeline.) This makes them uncomfortably firm for most people.

      If you get stuck, they are a better solution than Ashley.

      Jeff Frank

      Reply

17. Thank you for all the insight you provide. With so many options, it’s overwhelming. Your website has helped expose us to different brands but also which questions to ask.

    Do you have any thoughts or experience with Sundays? They’re a Canadian company with several Canadian showrooms but ship for free to the US. They seem to have some buzz on the social media. It’s how my wife found them. They’re about to have a NYC pop up showroom.
    https://www.sundays-company.com/
    https://www.sundays-company.com/collections/sectionals/products/movie-night-5-piece-modular-sectional-cream-linen

    We are a family of five (3 toddlers). My wife likes the look of the Restoration Hardware cloud couch. We are looking for a sectional. I’d prefer something that has washable covers.

    We are considering 7th avenue, maiden home, and Sundays. We considered Lovesac but have ruled out for now.

    Do you have any other recommendations for washable-cover sectionals in the <$7k range.

    Thank you!

    Reply

    • Sundays is a retailer that purchases products from several different overseas manufacturers.

      The specifications for the Movie Night 5 pc. modular sectional are very vague in important areas. For example, I didn’t see any description of either the frame or foundation.

      I’m not terribly worried about that because even cheap frames and foundations usually last at least 10 years.

      There is a cryptic reference to the frame construction that states:

      “The frame is made with a larger amount of multi-density foam than most sofas. This makes it comfortable and soft, but we recommend taking care with the arms, back and frame to maintain longevity.”

      I have never previously seen a furniture company warn its customers that their frames need to be handled gently.

      The biggest potential drawback is the cushions. The cushions are filled with feathers, not foam, which gives them a softer feel.

      This is not common for mid-range quality furniture. It is frequently found in high end seating, but the feathers are usually mixed with at least 10% down.

      The down gives the feathers more “loft” and keeps them from compressing too easily. Down is very expensive, which is why it has been omitted from these cushions.

      “Feather” cushions (including very expensive down & feather cushions) have no resilience (the ability to bounce back into their original shape.)

      Because of this, you will find that you have to “fluff up” the seat and back cushions every time you (or your kids) get up from the furniture.
      Otherwise, it will look very messy (similar to having an unmade bed sitting in the middle of your living room.)

      Many homeowners find the continual need to fluff up the cushions quickly becomes very annoying.

      The “high performance” CreamLinen LiveLife fabric is an excellent choice for small children.

      Every furniture seller now carries one or more brands of “high performance” fabrics with built-in stain resistance. Crypton, Sunbrella, and Revolution are the best known brands, but there are at least two dozen others, including LiveLife.

      Regarding alternative choices:

      7th Avenue & Maiden Home are of similar quality. (Maiden Home offers more flexibility and better customer service.)

      Pottery Barn has a large selection of slip-covered sectionals. Many of these should fit within your budget. The quality is similar to Maiden Home.

      The weak point for 7th Avenue, Maiden Home, & Pottery Barn is the 1.8 density foam they use for their cushions.

      Small 1.8 density foam seat cushions have an average lifespan of about 5 years (or less) before the foam wears out.

      Larger size 1.8 density foam seat cushions spread out your weight over a larger surface area, so they don’t wear out as fast.
      You should get 8 – 10 years from large 1.8 density foam cushions.

      Higher quality seating usually offers alternative cushions that last much longer.

      For example, cushions made with 2.5 density foam or Spring Down construction should last twice as long as 1.8 density foam cushions.

      Mantle Furniture is a high end Direct to Consumer North Carolina manufacturer.

      All Mantle furniture features 8 way hand tied foundations.
      It is extremely comfortable and should last for 15 – 20+ years with a high performance fabric.

      Mantle’s Maiden Modular sectional is 141″ x 80″ and is priced at $7534 before a 10% discount for first time purchasers.
      (Use coupon code Mantle10.)

      Maiden is Mantle’s most expensive style. Other sectional styles, shapes & sizes are available at a lower cost.

      Mantle can also do custom sizes (for an additional charge.)
      Be sure to specify that you want a “high performance” fabric.

      The Maiden cushions are extra thick, so the standard cushions will last for a very long time.
      If you choose one of Mantle’s other styles, I recommend that you upgrade the cushions to 2.5 density foam or Spring Down construction if you want the furniture to last 15 – 20+ years.

      I’m not sure whether Mantle’s cushion covers are removable for cleaning. You will need to check with their customer service.

      If removable covers are not a standard option, they may be available for an additional charge.

      Another outstanding brand for sectionals is DreamSofa.com.

      This is a high quality California manufacturer that can custom-build almost anything you want.

      They have a huge selection of sectional styles and configurations, available in multiple sizes.
      DreamSofa’s website lists 4 cushion options, but they also make other cushions that are not listed.

      If you upgrade to the top grade BenchMade cushion category and specify 2.5 density, medium firm foam or Spring Down cushions, you will have a durable and comfortable sectional that should last 15 – 20+ years.

      It won’t be quite as comfortable as Mantle, but it should also cost less.

      Reply

18. You mentioned that Costco’s Prospera line is more durable than their other leather sofa lines. Do you know whether any of their fabric sofa lines are more durable than others?

    Reply

    • Prospera Home is Costco’s in-house brand for the same manufacturer sold direct to consumers under the Hydeline brand name.
      
      Both of these brands are leather only (although they have made a few fabric pieces in the past, which may appear in their discontinued “outlet” sections.)

      Both Prospera Home and Hydeline are made by Amax, a very large Chinese manufacturer. Amax also sells the same leather stationary and reclining seating under its own brand name.

      What makes this leather upholstered furniture more durable than other, similarly priced, leather seating is the pocketed coil spring cushions, topped with 2.25 density and memory foam layers.

      Standard 1.8 density foam is also used in the Prospera Home /Hydeline cushions, but only in non-load bearing locations.
      
      It is important to understand that “pocketed coil” cushion construction, does not automatically mean the cushions are better quality. If you search Amazon, you will come across many cheap sofas and sectionals, some selling for less than $500, that feature pocketed coil cushions.

      Pocketed coil cushions are available in different qualities with multiple levels of durability and comfort.

      Fortunately, it is fairly easy for most people to tell the difference. Just check out the cushions’ thickness.

      Prospera Home, Hydeline & Amax pocketed coil cushions are 9 inches thick.

      That leaves plenty of space for a top layer of feathers & down, followed by layers of memory foam and 2.25 density foam.

      Below those layers is a 5″ high pocketed coil unit surrounded by non-load-bearing 1.8 density foam.

      This cushion construction adds up to a very comfortable cushion that should last 15+ years for most people.

      IKEA’s pocketed coil cushions are only 6 inches thick.

      IKEA cushions use a 4″ thick pocketed coil springs topped by 1 inch layers of 2.0 density and memory foam layers.

      IKEA has been using pocketed coil cushions in their low priced Kivik sofas and sectionals for over 12 years. Several of their more recent models (but not all) also incorporate the same pocketed coil cushions.

      There are numerous reviews citing IKEA Kiviks (the first model featuring pocketed coil cushions) that are still in good shape and regular use after 8 – 10 years.

      There are also reviews from some IKEA customers complaining that the pocketed coil cushions feel “too firm”.

      In my opinion, after personally testing both types of cushions, the Prospera Home/Hydeline cushions are far more comfortable than IKEA’s. They should also last longer than the 10+ years being reported for the IKEA pocketed coil cushions.
      
      Pocketed coil units can also be found in very cheap seating.

      Pocketed coil cushions, sold with cheap sofas & sectionals, may have an overall thickness of only 4 inches, with a 3 inch pocketed coil unit, topped with a small amount of cheap foam.

      The result is a cushion that probably lasts 3 – 5 years (twice as long as a 4 inch thick cheap foam cushion), but feels extremely firm and is uncomfortable for most people.

      Reply

19. 1) Is DreamSofa too good to be true? I am seeing some concerning patterns related to online comments and reviews which make me think many are manufactured. On online message boards, I am seeing what looks like organic discussion, but the comment history of respondents is suspicious (only comments pertain to dreamSofa, and multiple cut and pasted comments).

    2)Lovesac – my wife is hooked on the machine-wash-ability, having kids and pets. Are there any options that offer machine washable options that in your view are a better value proposition?

    Based on your reviews I have really taken to the Mantle Burke sectional but my wife is now hooked on the idea of something that is modular/easy to wash or something that is cheap and easy to replace. I don’t mind spending $5k but if the frame lasts 20 years but my kids destroy the fabric in 3 that is not a value proposition I can absorb. I have soured on Lovesac after reading through your posts based on what you are really getting (compared to traditional American made furniture), but even at marked up prices for a new cover, paying $250 to resurface a section of the couch seems to be a great deal compared to replacing or re-upholstering the whole thing.

    Reply

    • 1) When I research reviews, I always ignore all reviews posted on the company website.

      The vast majority of DreamSofa’s customers are commercial and institutional buyers who do not post reviews and interior design professionals.

      DreamSofa has few residential customers buying direct. The website is not set up for them. For example, the company’s listed cushion options are terrible for residential customers.

      The top cushion option is Ultra-firm, has a low comfort rating and is recommended for heavy duty commercial use. Very few residential customers would ever buy a cushion like that.

      Interior design professionals know that they need to order alternative cushion options that are not listed, but consumers ordering directly may not understand that none of the cushion choices listed are good options for residential use.

      I have let my readers know that the company can also do 2.5 density foam cushions with medium firmness or Spring Down cushions that give wonderfully comfortable seating for 20+ years at the same price, but those options are still not listed on the website.

      So, your instincts are exactly on the mark. You should ignore the website reviews (and any review site where the seller has the option to revise or delete any reviews it doesn’t like.

      Despite that, I have done extensive research on this company, including spending a lot of time asking questions on construction, quality, marketing, and other issues that are not addressed on the website.

      Although the company has not focused on selling direct to residential customers in the past, it has an amazing selection of high quality, affordable products – if you know what to ask for.

      2) LoveSac has a very ingenious design. My only negative feelings about the product is that it can only be used in huge rooms, and is mid-range quality furniture, priced like high quality furniture.

      For those who can afford it and have the space, it’s good stuff.

      FYI – Costco is now selling LoveSac furniture. They do not list the prices, but it is possible that they may be lower than the official LoveSac prices.

      Costco also has good prices on modular leather sectionals for under $5000.

      For slipcovered modular furniture, you may want to check out Pottery Barn. That has been their specialty for many years. I’m not sure how their prices compare with LoveSac, but the quality is better and the pieces are more normally sized.

      The best modular sectionals with removable covers within your price range will be from IKEA.

      Check out the IKEA Jattebo 6 seat sectional.

      It has everything your wife is looking for, fits within your budget, and it should last for 10+ years.

      Some of IKEA’s furniture, including this Jattebo sectional is better than a lot of people think.

      Read my article, IKEA Sofas: All the Experts are Wrong! to find out why.

      Reply

      • Thank you for the thorough response.

        I’ll check out your recommendations.

        I picked up on the low comfort rating on DreamSofa’s website for the 2.5 foam and thought it odd. The website is actually very consumer friendly- so it is somewhat odd that they don’t have the more consumer friendly options available or highlighted.

      • DreamSofa’s website is very consumer friendly, but it wasn’t actually designed for consumers.

        You really need to speak with one of their design assistants (customer service personnel) before making a final purchase decision.

        DreamSofa has agreed to a 3% discount for my Insiders Guide to Furniture readers.

        Use Code DS7782 at checkout to get the discount.

20. Would you be willing to share any opinions specifically on Medley’s leather offerings?

    Reply

    • Medley Home’s website gives detailed descriptions of each of its leathers.

      If you need help understanding those descriptions, you can ask me specific questions or you can contact Medley Home’s customer service.
      They will probably be able to answer your questions.

      Reply

      • Sorry to be vague! I wanted to know whether you think Medley’s value for money differs between their leather and fabric offerings, as you mention that some other brands (Mantle, for example) are good value in fabric but not in leather.

      • Medley Home’s leather is an excellent value.

        I looked at a sample three seat sofa (Rio) and found that their base quality leather is priced approximately 38% higher than their basic fabric. That is a reasonable increase in price.

        In contrast, when I originally wrote the Mantle article, their leather prices were more than double the base fabric price.

        I just rechecked and found that Mantle has reduced its leather prices. There is only a 45% increase now.

21. After going through a good majority of your reviews I came upon a brand called Hydeline as it popped up on my Facebook…. go figure. I came back to your reviews page to see if you had reviewed that but found you had actually mentioned it in the comments. Based on what I’m seeing and hearing from both online reviews and your reviews it seems to be one of the best values for a leather sofa. I ended up going with a sofa and chaise for right around $2,100. Hydeline is running a pretty good Father’s Day special right now but I found the better deal to be on amazon.com where you can click for the $300 coupon and also get the 5% cash back on my Amazon card. I was happy to find that you had commented on this brand as I was very skeptical as there are just so many different online brands that you don’t know about. I thank you for taking the time to write these reviews to help individuals like myself making form decisions.

    Reply

    • Thanks. I was unaware of the $300 coupon on Amazon.

      I’ve written about Hydeline in several recent reviews and articles.
      I first ran into the brand only a few months ago at the International Home Furnishings Market in High Point, NC.

      Hydeline is the Direct to Consumer brand for leather seating made by Amax, a large Chinese manufacturer that sells to many of the larger retailers under store brand names.

      For example, Costco sells some of the same products as Hydeline under their Prospera Home brand.

      Reply

22. Hi there! I have been looking for a new sectional and found your reviews to be very helpful! Wondering what your thoughts are on the Room and Board Metro sectional?

    It looks like it includes some of the things you suggest and others you don’t. For example; it has the flexolator suspension that you don’t recommend, but says it’s dual. Is that better? or just special wording to make it seem better?

    On the other hand, it does say it has spring and down cushions, which if I’ve understood you correctly is good?

    I attached the detail from the couch here if there was anything I missed. Also to note I am a 170lbs woman with a 60lbs dog that just likes to lay around so not too much weight but also when family comes to stay I don’t want to shorten the life of the couch since my brothers/dad are much larger.

    Construction: benchmade hardwood frame with dual flexolator suspension
    Cushion Style: 2 seat, loose; loose back
    Cushion Characteristics: plush yet supportive sit with a relaxed look; will slightly soften and settle with use; some feather loss is normal
    Seat Cushion: spring & down
    Back Cushion: fiber down blend
    Cushion Care: down cushion care video
    Certification: CertiPUR-US® certified foam
    Accent Pillows Included: 2

    Reply

    • If the Room & Board Metro actually did have Spring Down seating, that would more than compensate for the Flexolator foundation.
      Unfortunately, the Metro does not have Spring Down cushions; it has “blend down” cushions.

      Spring Down seat cushions (like those used on the similarly styled Crate & Barrel Gather sofa) usually remain comfortable for 15 – 20+ years.

      The R&B Metro has Blend down foam cushions, a 1.8 density foam core with a jacket above and below the foam filled with 50% polyester fiber, and 50% feathers/down. The feathers/down mixture is usually 95% feathers and 5% down.
      The result is a filling consisting of 50% polyester fiber, 47.5% feathers, and 2.5% down.

      The difference in lifespan for foam cushions wrapped with polyester fiber or feathers/down, or some combination of the different wrapping materials is negligible. Although some people claim that the feathers/down feels “softer,” I have never been able to tell the difference, unless the down content is at least 10%.

      Between polyester fiber and feathers, I have always found the polyester to be more comfortable over the long term.
      Feathers tend to “clump” and is not unusual for the smaller “pin feathers” to leak out through the down-proof ticking.
      Down is a superior fill, but it is also far more expensive than either polyester or feathers. That is why so little of it is used.

      2.5% down in the filler wrapping around the foam is not enough to do anything. It’s basically there for the marketing value. It sounds as though it should feel better.
      From a cost standpoint, the feathers/down being used add only a few dollars compared with a filling that is 100% polyester fiber.

      A few other comments:

      Cushions on a two seat sofa have a larger surface area than the same size sofa with three seat cushions.
      That means the pressure per sq. inch exerted on the foam is reduced so that the cushions should last longer.

      For example, an average size cushion on an 80″ three seat sofa measures 23″ wide x 27″ deep, giving each cushion a surface area of 621 sq. inches.
      The same size sofa could also have two seat cushions, each measuring 35″ wide x 27″ deep, so that each cushion has a surface area of 945 sq. inches.

      The larger the sofa size you get, the greater the surface area of each seat cushion, and the longer it should hold up.
      A 90″ sofa with two seat cushions should last longer than an 80″ sofa (of the same style) with three seat cushions.

      If anyone who will be using the sofa regularly weighs 250 lbs. or more, the expected lifespan of the cushions will probably be halved in comparison to a situation in which nobody weighing more than 200 lbs. will be sitting on it.

      I’m not sure what a dual flexolator is, probably an improvement to fix the most common problems of the standard flexolators.

      Reply

23. Hi Jeff – thanks for so much insight! Do you have any on Living Spaces sectionals? I’m looking at this one in particular: https://www.livingspaces.com/pdp-everett-reversible-sofa-chaise-275028 – well a slightly customized version of it, but so far I see the density is 1.9 and that now makes me reluctant based on your reviews; their fabrics feel fairly cheap as I’m going for a softer hand like velvet. However, I don’t want to spend more than $3K. Really $2K but I’ll say $3K to be open minded. I know the budget puts a strain on my options. Thanks again!

    Reply

    • Living Spaces is the 23rd largest retailer in the U.S. with about 600 stores. They buy huge amounts of furniture from Asia, but they also buy from U.S. factories.

      The biggest problem with the sofa/chaise in the link will be the seat cushions. They will probably go flat within 3 years. 5 if you’re lucky. If you weigh 250 lbs. or more, they’ll be flat within a few months.

      The back cushions will go flat within 1 year, but its pretty simple to just shove more cheap fiber inside them when that happens.

      The back cushions are resting on almost nothing. There’s no springs and no foam supporting the back, just a thin paper-like material.

      I found a video showing how this particular sectional is constructed. They did not show the foundation at all. That’s scary. It’s an indication they are using something even cheaper than sinuous wire (which costs very little, but usually lasts 20 years.

      The entire 95″ sofa and chaise weighs 140 lbs. That probably includes the box. A mid-range quality piece that size should weigh at least 180 lbs.

      Check out my article, What is the Best Sectional Under 3K?

      Every brand listed there is a better choice, but I’m sure they are all several hundred dollars more than the Everett.

      If price is the main criteria, go to IKEA. They have pocketed coil cushions that many people report are doing fine after 10 years.
      The frames are garbage, but even garbage frames usually last 10 years.

      If you are willing to spend $200, the absolute best deal right now is the Hydeline Elm sofa and chaise. It’s discontinued in 2 of the leathers (Steel Grey and Silver Grey.) Hydeline’s Outlet has these on sale for $1997.

      Costco is selling the exact same sectional (sofa/chaise) as the Sorena under their Prospera Home brand for $3799.

      This is actually excellent quality furniture that should last you 10+ and possibly 20 years.
      The frame is solid hardwood.

      The leather is semi-aniline top grain. It’s not the cheap corrected top grain leather that is found on most leather sofas selling for less than $3000.

      But the best part is the seats. They are pocketed coils with layers of 2.25 density foam and memory foam and a topper of goose feathers and down.

      It’s actually an improved version of IKEA’s pocked coil seats, but with better foam and a topper of goose feathers and down.

      IKEA’s cheap version is lasting 10 years. Hydeline’s improved version should last even longer.

      You can read more about the pocketed coils in my article, IKEA Sofas: All the Experts Are Wrong.

      Hydeline is a Direct to Consumer manufacturer. They have great customer service. The customer service manager is Jess. If you call, she will pick up.

      You can tell her I referred you. [Note: I do not accept payment or compensation from any of the companies I write about or recommend.]

      I tried Hydeline’s furniture out last month at the International Home Furnishings show in High Point, NC.
      Extremely comfortable and solidly built.

      I strongly advise you to grab one of the discontinued Hydeline Elms before they’re all sold during the Memorial Day weekend.

      Reply

24. This article has been inspiring! I commend all your efforts both in the furniture industry and the blogging space.

    My family is getting ready to move to a new home in July, which will be our first single family house.
    This will be the first time I’m ready to financially invest into decent furniture above the “Affordable” category you have listed.
    We are currently looking for a U-shaped sectional (3-4 person config) with chaise/bumpers on either side or L-Shaped version.
    While I have no real preference aside from longevity and “performance fabric” options to help with our child’s dirty hands/spills, my wife is looking for something with a generous seat depth and a plush feeling.

    Although I’m trying to get to a level of trust of ordering a sofa that I haven’t tested before (like some of the ones you have listed here), I still would like to get some of your opinions on the following options im looking at (in no particular order or budget) before i continue shortlisting and purchasing within the next few weeks:
    Crate & Barrel’s Gather vs. Lounge…. Room & Board’s York sectional…. Inside Weather’s Bondi… Maiden Home’s Dune vs Crosby vs Jones… Mantle’s Maiden vs. Burke…Sherrill’s 2051/2052 vs …. A. Rudin No. 2735.

    Any that you wouldn’t consider (and reasons)? Is there any fabric that you would consider the best for a life with toddlers/young children?

    Lastly, for the goal of a 10+ yr longevity, should the minimum requirements be:
    > 2.0 foam densityor springdown cushions
    8 way hand tied spring system
    kiln-dried hardwood frames?

    Any help pointing me in the right direction(s) would be extremely appreciated.
    Thanks in advance and moreso thanks for everything you’ve given the masses thus far.

    Good luck on your journey to 100 brand ratings!

    Reply

    • Wow! A lot of questions to answer here! You don’t list any specific budget range, but if you are looking at Sherrill and A. Rudin, I will assume you are not too constrained.

      1) Anything from Sherrill, A. Rudin or Mantle is excellent quality and should last 20+ years if you upgrade to 2.5 density foam or spring down cushions.
      Mantle’s Maiden is more expensive than Burke because it is modular and has more material, but both have the same basic construction and quality.

      Ask for a high performance fabric. These are very durable and easy to clean. There are many different high performance brands.

      Some of the best known are: Crypton, Sunbrella, Revolution, Inside Out, Bella-Dura. There are several other brands as well.
      Every company selling upholstery currently carries at least one or two high performance fabric lines.

      2) The Crate & Barrel Gather sectional is reviewed in my article, Is the Crate & Barrel Gather Sectional Good Quality?

      I reviewed the C&B Lounge Sectional in an earlier comment to another reader. Here is a segment of that respnse:

      Crate and Barrel’s 93″ Lounge Deep sofa is a good value at $2000. If you need an extra-deep (46″ depth) sofa, there will not be very many alternatives.

      The biggest weakness is the Flexolator foundation. This is the cheapest and least durable foundation available. It is made with numerous small coil springs that attach the central platform to the frame. If you jump on the furniture or a large person sits down heavily, one or more of these small coil springs can become dislodged.

      Usually, Flexolator foundations are found in sofas selling for under $1000. The main advantage of the Flexolator foundation over the far more common sinuous wire foundation is to provide a flatter seat support. It reduces the box size that the furniture can fit into.

      In some cases, especially during the Pandemic when shipping prices soared by 400%, the cost savings could be significant, but shipping costs have now returned to pre-Pandemic levels.

      It is possible that Crate and Barrel has replaced the Flexolator foundation with sinuous wire, but not updated their website description. If that is the case your salesperson may or may not be aware of the change.

      The C&B Deep Lounge sofa has 1.8 density foam cushions. The description says they are “soy-based” polyfoam, but that is standard construction. Most foam cushions are now made with 20% “soy-based” materials.

      1.8 density foam, when used in a small cushion (such as a normal 3 seat sofa) has an average 3 – 5 year lifespan. The weight of the sitters and the amount of time spent on the sofa affect the actual lifespan. A 300 lb. individual can flatten a small 1.8 density foam cushion in less than 1 year.

      In this case, the model you are looking at has cushions with a larger than normal surface area. That increases the lifespan. If the foam cores are at least 5.5 inches thick (the core thickness is not specified) you should get 5 – 10 years use from the cushion, assuming average use.

      If the cushion does wear out prematurely, you should consider replacing the cores with 2.5 density foam.

      3) Check out my article, Can you Recommend a Durable & Comfortable Sectional in New York City? for reviews on York, Gather, Lounge, Interior Define, Joybird.

      The article also includes a review of Hydeline and Costco’s Prospera Home brand, which are both made by the same manufacturer.

      If you are considering leather, right now there are some tremendous bargains in leather sectionals in Hydeline’s Premium Outlet section. I think the discontinued sale prices may be even lower right now than when I wrote the review, and there are additional sectionals on sale.

      If you are considering anything in leather, don’t wait too long. These discontinued Hydeline bargains may be gone by the end of the Memorial Day weekend (or sooner.)

      4) Maiden Home is generally very good quality, but they buy from several different manufacturers so quality is not the same across the board.

      I don’t have time right now to look specifically into the three models you have listed and I haven’t reviewed them previously.

      Anything from Maiden Home will probably last 10+ years without any problems.

      5) Fabric for kids and toddlers – Leather or high performance fabrics would be best. Microfibers are sturdy, stain resistant and cheap, but not as good as the new high performance fabrics. Avoid cotton, linen, rayon.

      High performance or microfiber velvets can be durable and stain resistant, but they can also act like magnets for dust and pet fur.

      New high performance brands are appearing every few months. If you read any articles about these fabrics, you may come across discussions about whether fabrics made using PFAS chemicals are safe.

      (PFAS) are a group of chemicals used to make fluoropolymer coatings and products that resist heat, oil, stains, grease, and water.

      Over the past year, all major high performance brands have eliminated PFAS chemicals from their fabrics.

      6) 2.0 density foam is not sufficient to guarantee a 10+ year longevity. Try for 2.5 density foam or Spring Down cushion construction.

      Foam durability is based on a combination of factors: Density, foam thickness, size of cushion, and the size of the people sitting on the furniture.

      For example, a 250 lb. person could wear out the foam in a 2.0 density sofa seat cushion within 3 years or less.
      Kids jumping on the furniture can also wear out foam more quickly.

      Cushions with coil spring construction usually show little or no wear from above average size adults or jumping kids.

      7) 8 way hand tied springs are the most comfortable type of foundation and usually last 20+ years.

      Sinuous wire foundations are hundreds of dollars cheaper and don’t add any comfort, but will also usually last 20+ years.

      Pirelli webbing can be good or bad. Avoid the stretchable webbing found in less expensive seating (most sofas under $2000) but the non-stretchable webbing used in high end modern styles is extremely good and should last for 20+ years.

      Avoid Flexolator foundations. Jumping kids can shake loose the small springs that hold the Flexolator’s steel frame to the wood sides, causing sagging and other problems.

      Flexolators are usually found in cheaper seating, but I have also seen them used in some Crate & Barrel models.

      8) Frames: 20 years ago, all high end seating was made with 5/4″ solid hardwood lumber. Now, the vast majority of high end manufacturers build frames with 4/4″ hardwood lumber or 7/8″ plywood with at least 7 plies (or 1″ plywood with 5 plies.)

      The difference is the old 5/4″ hardwood frames lasted for 50+ years. The new 4/4″ and plywoods last for only 20+ year, but cost hundreds of dollars less per sofa.

      Cheaper frames may be made with OSB (Oriented Strand Board), Softwood plywood, 3/4″ hardwood plywood, chipcore, particleboard, or other engineered woods.

      These cheaper frames will still last 10+ years for most people, although I would avoid their use for anyone weighing 250 lbs. or more, or with families of jumping kids.

      Amazingly, these cheaper frames can be found in $600 IKEA sofas and $3000 Natuzzi leather sofas.

      In summary: 4/4″ Kiln-dried solid hardwood and 7/8″ 7 ply hardwood plywood frames will both last 20+ years and both are OK.

      I think I’ve covered all of your questions.

      Reply

      • Good morning Jeff. Thanks so so so so so much for that detailed response…

        Quick update. As expected, I’ve lost a battle with my wife with regards to ordering a couch without having physically tried it out first. Also, with limited time to take advantage of MDW deals, she has a need to feel the upholstery to make sure it isnt too “rough” for her.

        As such, we’ve been honing in on the Crate&Barrell Gather (deep version with bench seating rather than 2 cushions aside from chaise).. either in U shape with standard with chaise or L shape with double wide chaise on one side to allow for a separate single seating component in the living room to compliment.

        Either way, my questions to you are the following:

        1) Performance Fabrics – I’ve been guided by the salesperson to choose their Douglas (100% polyester) fabric for High Performance that fits the “soft” bill for my wife. Out of the options presented, I did not see Crypton, Revolution, Sunbrella. On their website’s search tool, Revolution only seems to come up for outdoor furniture. In your opinion, will Douglas provide comparable quality as your recommendations? Or is there another option for me? Should I be looking for other particular features before pulling the trigger on the Douglas brand?

        2) Knowing that the Gather (deep) in the bench and wide chaise format with high performance fabric is the configuration we’ll likely settle on.. are there any other similarly priced options (3,500-4,000) with showrooms that you would recommend before we pull the trigger?

        3) Any final warnings I should heed before purchase?

      • Andres,
        1) I know of Douglas, but am not familiar with their fabrics. They may their own line of high performance fabrics.In general, 100% polyester fabrics are durable and easy to clean.
        2) There aren’t that many deep seating options available at that price, especially if you need to try it out in a store. Once you get to the custom brands that can make anything you want, there are more options available, but the price will be several thousand dollars more.
        3) Good luck!

        Jeff

25. Your scope of expertise is really impressive; thank you for all of the info. Do you have any thoughts on Apt2B sofas with chaises? I love their styles and fabric selection and they seem to get good reviews, but I would love an expert opinion. Thank you.

    Reply

    • Apt2B is a retailer. They do not identify the manufacturer and do not give specific information about type of wood, foam density, type of foundation, etc.

      Usually this indicates 1.8 density foam and a sinuous wire foundation. The frame says solid wood, but most frames in this style will last 15+ years, regardless of whether it is solid wood, plywood, or engineered wood.
      The sinuous wire frame doesn’t add any comfort but should last 15+ years.

      The limitation on the lifespan of Apt2B sectionals is usually the 1.8 density foam cushions. Typically, they wear out, losing their firmness and comfort, within 5 years.

      If someone in the family weighs 250 lbs. or more, or if you have kids who like to jump on the furniture, the cushions may wear out in half that time.

      Prices are on the high side for this type of seating. For example, the Catalina sofa with chaise is 81″ wide and sells for $3078 when it isn’t on sale.

      Compare that with the Mantle Burke sofa with chaise.
      It’s 100″ wide and sells for $3590 at regular price.

      Here’s what you get for the extra $500:

      8 way hand tied foundation – the most comfortable type of foundation made and will last 20+ years.

      Standard 2.0 density Qualux foam cushions with an average lifespan of 8 – 10 years.

      I strongly advise spending a little more and getting an upgrade to the 2.5 density foam or Spring Down cushions. These will give you 15 – 20+ years of comfortable seating.

      If Mantle is over your budget, check out Costco’s Kyler sectional with chaise. The cushions are 2.2 density foam, which should last a few years longer than those on the Apt2B.

      Another big benefit of Costco is their 100% Total Satisfaction guarantee.
      They are the only store that will still take back furniture, with no questions asked, no matter how long you have owned it.

      IKEA has several lower priced options, including the Finnala, which is available in multiple sizes.

      What makes IKEA sectionals attractive are their pocketed coil seat cushions, which should retain their firmness and comfort for 10+ years about double the Apt2B cushions.

      IKEA’s frames are very poor quality, but should still hold up for at least 10 years. (The frames are backed by a 10 year warranty in case they give out before the 10 year mark.)

      Apt2B reviews appear to be very good, but the vast majority are on the retailer’s website (where negative reviews can be edited or deleted) or sponsored pages where the reviewer gets paid for referring customers.

      Also, out of the hundreds of reviews, I did not see any from people who have owned the furniture for more than two years.
      Reviews from people who recently received their furniture are overwhelmingly positive, regardless of brand.

      Reply

26. I would appreciate your thoughts and opinion of Best Home Furnishings. They started with the chairs but now have sofas as well. Thanks.

    Reply

    • You can read my most recent reviews of Best Home Furnishings in:
      59 Sofa Brand Quality & Value Ratings for 2023
      22 Reclining Furniture Brands Reviewed for 2023.

      Reply

27. What a great resource- thanks for all your work on this! Any thoughts on Sabai? It seems to be one of the only brands in its price range that offers lots of replacement parts, but I can’t find much info on the brand.

    Reply

    • [Follow-up comment about Sabai]

      Most of my comment below is negative. When I look at how the furniture is made, I see a lot of potential problems that might occur 5 years down the road.

      But, after doing some additional research, there are several good points that should be considered.

      Sabai is only 3 years old. I found only one review from someone who had owned their Sabai furniture for 2 years.

      But there were dozens of other reviews from people who had owned the furniture for a year or less.

      In all of these reviews, there wasn’t a single one that had anything seriously negative to say about the company or the furniture.

      That’s unusual! I read thousands of reviews each year. It’s rare to come across an “affordable” furniture brand with such unanimously positive reviews.

      Sabai’s owners appear to be genuinely concerned about both the environment and making furniture that their customers will love over an extended time period.

      I hope the company succeeds.

      Sabai is a small company. The owners have designed a single basic Ready to Assemble sofa/sectional design and market it by emphasizing “sustainability,” “non-toxic,” “ethically-run,” and “earth friendly.”

      Unfortunately those are marketing terms, which do not necessarily indicate anything new and different, or even anything good about the construction of the furniture.

      It does not assure either comfort or durability.

      Regarding durability, Sabai’s FAQ section states that, “We test our sofas more for long-term use and they all go through BIFMA 5.4 tests that include putting 240 lbs. per seat.”

      240 lbs. per seat is a minimal weight limit for sofas. Sturdy sofas are built to withstand at least 350 lbs. per seat.

      This is an indication that the frames are built using cheap “engineered wood products” such as chip core, fiberboard or LVL (laminated veneer lumber.)

      Because these engineered wood products use wood “waste” that is compressed together, they are considered “environmentally friendly,” but they are not nearly as sturdy as solid hardwood or multi-layer hardwood plywood.

      Actually, unless the sofa is used by someone weighing 250 lbs. or more, or if you have kids who like to jump on the furniture, the frame will probably far outlast the foam cushions.

      There is no density listed for the cushion foam. That is normally an indication that the foam density is 1.8 (or less.)

      The average lifespan for 1.8 density foam cushions is 3 – 5 years.

      Sabai points out that its “sustainable” design allows you to replace cushion covers or inserts if they wear out. (Cushion inserts are currently $72 per seat.)

      The problem with this is that cheap foam cushions don’t suddenly wear out and need replacement 3 or 5 years later. They gradually lose their comfort and ability to bounce back.

      After 1 year, the seat cushions will be noticeably softer and less comfortable, but not quite bad enough to replace. They will gradually get worse and worse, until 3, 4, or 5 years down the road, you will decide it’s finally time to replace the cushion inserts (or the entire sofa.)

      If you weigh 250 lbs. the 1.8 density cushion foam will be completely worn out and need replacement within 1 year.

      Also, the cushions do not appear to have much dacron polyester fiber wrapped around the foam. Without this fiber, the fabric does not fit evenly and you get wrinkles.

      All sofas eventually get wrinkles as they are used, but Sabai’s videos show unusually wrinkled cushions for a brand new sofa. After a few years, the cushions will probably appear extremely wrinkled and worn out.

      Another factor that affects comfort is that Sabai seating has no springs. The foundation is a flat, fabric-covered piece of engineered wood.

      As the foam wears down, that hard wood platform will become increasingly uncomfortable. It will also break down the foam more quickly.

      Another concern I have with Sabai is that in May 2022, they changed their assembly from “No tools needed” to “Assembly requires mini ratchet wrench.”

      This is an indication there were some problems with the original assembly method. Probably the connections loosened up over a short period of time or could not be tightened sufficiently.

      Reply

28. Hello,
    I’m interested in a few sectionals from Arhaus, Pottery Barn, and Crate and Barrel. I’d like to get a better quality piece, such as Lee, Maiden Home, or Medley, but I really need to try it out since I have a bad back, which is why I’m leaning towards one of the stores above. It looks like Arhaus is pretty good quality and you mentioned that they use sinuous spring foundations, but the Dune line seems to use a Flexolator. Would you avoid that one or do you think it would still hold up and be fairly comfortable? Thanks!

    Reply

    • If you need to try out the furniture before buying, you will have to cross Maiden Home and Medley off your list. They are both Direct to Consumer lines and do not have showrooms or sell through retailers. (It’s also one reason why they are such good values.)

      The Arhaus Dune is good quality other than the Flexolator. But if you are gentle with the sectional, you should be OK.

      “Being gentle” means you can’t let kids jump on the furniture. If you need to move the sectional, disconnect the pieces first and pick them up (don’t slide) to move them.

      I also would not recommend the Arhaus Dune (or any piece using a Flexolator) for anyone weighing 250 lbs. or more.

      If the cushions start feeling “lumpy” or a dip develops in one of the cushions, that is a sign that one or more of the small helical springs has fallen off.

      If that happens, have the sofa repaired immediately. Otherwise, more of the springs will fall off. It is a simple and inexpensive repair.

      Flexolators are used in seating with a styling that requires an inexpensive flat foundation. The only alternative cheap flat foundation is webbing. Cheap stretchable webbing has more problems than flexolators.

      (Expensive non-stretchable webbing lasts 20+ years, but costs far more and requires a skilled (and strong) worker for proper installation.)

      The reason I don’t like Flexolators is that they are attached to the frame using about two dozen or more small helical springs. It is not unusual for one of those small springs to work itself loose over time. Once one spring is off, more springs may soon loosen up.

      Sinuous wire foundations don’t cost much more and rarely have problems over the lifespan of the furniture.

      Jeff Frank

      Reply

      • Thank you so much for the detailed response. I’ll try the Arhaus Dune in person to see if it’s comfortable. We had ordered a Crate and Barrel Axis that was very uncomfortable for me, but I don’t know if it was because of the cushions or if I should avoid all sofas with a Flexolator. If you don’t mind me asking one more question, does the Flexolator affect comfort as well or primarily the durability? Thanks again!

      • Flexolators do not add any comfort to the sofa. The angle between the seat and back is more extreme. With a sinuous wire foundation, the springs flex (in a concave curve.)

        When you’re sitting, the middle of the cushion is higher than the back and there is a gentle sloping towards the back. This softens the angle between the seat and back cushions compared with the Flexolator’s cushion angle.

        The variation in comfort is slight. Most people probably would not notice any difference.

        The primary advantage of sinuous wire is that it’s cheap, easy to install by low-skilled workers, and rarely fails for the lifetime of the sofa.

29. Thank you so much for sharing your expertise! It really helps to narrow down such a huge industry with the quality/value matrix. I feeling much more empowered to make an informed decision after working this and other articles.

    Much appreciated!

    Reply

    • Thanks for your comment. Please let others know about InsidersGuideToFurniture.com.

      Reply

30. This is extremely helpful, thank you so much! I really like Maiden Home as well as Medley, and I had not come across those websites until now.

    Reply

    • There are about 15 – 20 furniture brands that are constantly reviewed and recommended.

      Those are the brands that pay Google for advertising or have trade programs that pay reviewers and influencers to send them customers.

      I do not accept payment from any brand mentioned in my Insiders Guide to Furniture blog.

      Any ads that appear on this website originate from Ezoic, an automated Google advertising platform.

      I have no contact at all with any of the companies placing these ads.

      Reply

31. Any thoughts on Raymour & Flanigan?

    Reply

    • Raymour & Flanigan is a retailer. They buy from many different brands at different quality levels.
      Some of their furniture is sold under the Raymour & Flanigan brand name. Those are usually Asian imports.

      From a customer service perspective, they seem to be average.

      Reply

32. Do you have an opinion on Jessica Charles chairs?

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    • Jessica Charles is one of the Rock Island family of top quality furniture manufacturers. Other Rock Island brands include Century Furniture, Hancock & Moore, Hickory Furniture, Highland House, Maitland Smith and Pearson Furniture.

      If you are interested in Jessica Charles chairs, you may want to look at the Rock Island Factory Outlet
      The outlet center has some great prices on Jessica Charles chairs.

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