Do Furniture Warranties Protect Furniture Shoppers?

by | Sep 20, 2021 | Ask the Expert | 0 comments

Question:

I wasted $350 on a furniture warranty for my bedroom furniture that I thought protected my furniture from accidental damage. When I contacted the company and filled out the claim form, it was repeatedly denied. They came up with one reason after another. What a waste of money! I filed a complaint with the BBB which did no good.

Nancy G.

Dec. 24, 2020

 Answer:

Furniture Warranties, especially extended warranties, are written to protect retailers and manufacturers, not consumers. The BBB cannot do anything to help you.

The warranty (that you paid for) did exactly what it was designed to do – protecting the furniture companies against you.

For a more thorough analysis and explanation, check out my more detailed article Furniture Warranties: Tricks, Traps and Warnings.

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Jeff Frank

Jeff Frank

Furniture Insider

Jeff Frank is a 45 year veteran of the furniture industry. He’s worked directly with buyers, retailers, and manufacturers at every level of the industry. In every position throughout his career, his focus has always been customer service.

Shopping for furniture can be complex and frustrating. Salespeople often do not have enough knowledge to answer your questions or give advice based on limited experience. If you’re looking for real information and advice before spending hundreds or thousands of dollars, take a look at our furniture buyer consulting.

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