What is the Quality of a Wembley Reclining Sofa by Catnapper?

by | Sep 22, 2021 | Ask the Expert | 0 comments

Question:

What is the quality of a Wembley reclining sofa by Catnapper?

Dec. 30, 2020

 Answer:

Catnapper is a brand name of Jackson Furniture, made in Tennessee, Mississippi and a couple of other states.

ConsumerAffairs.com is the largest independent review site for consumer products of all categories. It currently lists 746 consumer reviews for Jackson Catnapper.

  • Unlike retailer review sites, these reviews cannot be edited or deleted by manufacturers or retailers.

In addition, below is a link to the Better Business Bureau. It is unusual for even large furniture companies to have more than 5 open complaints with the BBB.

Jackson Catnapper currently has 86 open unresolved complaints.

Also, you should be aware that the “Italian leather” used in the Wembley Collection is actually “leather match.” The difference between these two terms is described in my blog article Is leather-match the same as bonded leather?

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Jeff Frank

Jeff Frank

Furniture Insider

Jeff Frank is a 45 year veteran of the furniture industry. He’s worked directly with buyers, retailers, and manufacturers at every level of the industry. In every position throughout his career, his focus has always been customer service.

Shopping for furniture can be complex and frustrating. Salespeople often do not have enough knowledge to answer your questions or give advice based on limited experience. If you’re looking for real information and advice before spending hundreds or thousands of dollars, take a look at our furniture buyer consulting.

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