What is the quality of Bassett furniture?
June 6, 2020 (Revised 4-23-2022)
Bassett is at the very middle of mid-range quality furniture.
Bassett was once one of the largest U.S. furniture manufacturers. That is no longer the case.
80% of Bassett Furniture is currently made in the U.S.
The company’s better quality products are made in North Carolina.
Promotional products are made in Texas.
Some furniture may still be made in Virginia.
Bassett has two different upholstered furniture lines.
The BenchMade collection is custom-built and is of high end quality. It can be expected to last 10+ years.
Bassett’s regular upholstery is mass produced, with an average lifespan that is about half of its custom-built furniture.
The most important single component that will determine how long your Bassett sofa will last is the cushions.
Spend the extra money to get the highest quality cushions available.
These may have higher density foam or coil spring construction.
Bassett’s standard cushion has a 5 1/2″ thick 1.8 density foam core with a polyester fiber wrapping.
It has an average lifespan of 5 – 7 years for most people, getting softer and softer as it loses its resiliency (and comfort) over that time period.
Get the Upgraded Spring Down cushions. It is well worth the additional cost.
The Spring Down cushions should last more than twice as long as the standard cushions.
Good quality spring down cushions have a 15+ year lifespan for average size people.
Spring down cushions are usually softer than foam when new.
5 years after purchase, the Spring down cushions will be firmer than the foam cushions.
Firmness (and comfort) should remain constant for 15+ years.
If cleanability is a concern, check out high performance fabrics.
These have built-in permanent stain resistance technology.
Leading high performance fabric brands include Crypton, Sunbrella, Revolution and LiveSmart.
Almost every large furniture brand is available with at least one of these high performance fabric lines.
Other high performance fabric brands are also available.
Below are a couple of independent review sites with unedited reviews about Bassett.
Independent reviews (that cannot be edited or deleted by the store) of good quality furniture brands, including high end brands, get about 75% – 80% negative reviews (an average rating of 2.0 – 2.5 stars.)
The truly bad companies will have independent reviews that are over 90% negative.
People are far more likely to write a review when something goes wrong than if everything is OK.
When reading negative reviews from the past two years, ignore complaints about late deliveries.
That has been an industry-wide issue since the beginning of the Pandemic and is still not fully resolved.
PissedConsumer.com (This site has mostly negative reviews for every company it lists.
Bassett’s own review site has a 4.6 average from over 20,000 customer reviews.
Retailers solicit reviews from recent customers who experienced no problems with delivery and are happy with their new furniture.
Stores have the ability to edit or delete reviews they don’t like.
Reviews from customers who have used their furniture for a year or more should be given more weight than reviews from customers whose furniture has just been delivered.
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